ReachISO provides a holistic approach, for IT organizations to ensemble admittance towards ISO 20000 standardization. It’s a prolific IT service continuity management certification that manages and guides the IT service providers, for best practices. Companies, from almost every industry, rely on IT services today, for various operations. This has opened-up varied channels that pull through significant demands for an augmented IT service.
Consequently, the service is expected to be cost-effective, efficient, reliable, and consistent. To assist such aspirations, the ISO 20000 levies necessary requisites for an optimally beneficial International Technology Service Management (ITSM). Therefore, once endorsed for the standard, accommodating a suitable ISO 20000 Certification Agencies; an IT service providing company can leverage various benefits for business enhancements.
Some of the benefits of the ISO 20000 it service management certification are:-
- Assured to meet the customer requirements.
- Heightened reliability and quality of service.
- Adoption of internationally accredited best practices in the industry.
- Integration of people, processes, and technology to support business goals.
- Improvement and maintenance of consistent levels of services.
The ISO 20000 is divided into different parts, to address different sectors of the IT services. They are:-
Puts forward the service management system requirements.
Guidance on the application of the Service Management Systems.
Defines scope, applicability, and conformity for the service providers, towards the standard.
It aids in the development of a process assessment model.
Exemplary implementation plan for ISO/IEC 20000-1.
Guidance on the application of ISO/IEC 20000-1 to cloud services.
Concepts and terminology.
Guidance on the relationship between ISO 20000-1:2011 and service management frameworks.
Requirements for bodies providing audit and certification of SMS.
Currently, organizations seeking to get endorsed for the ISO 20000 certification, must fulfill the requirements as mentioned in the ISO/IEC 20000-2:2012. It is mandatory demonstrate conformity with these requirements. But in order to accomplish it prudently, any concern would need a professional help from an authorized ISO 20000 Certification Company.
ReachISO, being interconnected with various organizations across the country, we provide proper and effective organizational welfare guidance. Our methodical approach towards the process of getting an IT concern certified is well-known for its ardency and efficaciousness. Beyond compliance, we also assist in the improvement of operations and performance; and consistent refinements. Therefore, with all those qualities, we are cherished to be one of the profound ISO 20000 Certification Services Providers in India.
Accordingly, our operations include:
- Analysing and evaluating the process framework design and instructing the required amendments for demonstrating the conformity.
Expedient guide for suitable process deployment.
- Performance evaluation of effectiveness and suggesting best corrective measures.
- Assistance for preparing relevant documentation, based on the implemented changes, with appropriate evidence and proof of operation.
Periodical review of operations and services for maintaining the consistency.
On the whole, as a flexible ISO 20000 Certification Consultancy, we facilitate organizations to meet the needs; and also to comprehend various organizational process strengths and weaknesses. We provide a clear suggestion regarding the scope, risk management, and implementation for multifarious IT services.