– What is the objective and focus of certification i.e. quality, Info sec, occupational health and safety, business continuity, service management, Environment safety, etc.
– Why to get certified i.e. expected outcome from certification such as wider market reach, improved management system, setting a bench mark, etc.
– Who are the interested parties for the certification ? i.e. customers, external partners, statutory / legal requirement.
– Where do you need the certification ? Across all locations / selected location / all departments / selected department.
– When do you need the certification ? Dead lines ? Readiness for certification audit ? Training needed ?